Self-Exclusion Policy

Self-exclusion is available for customers who want to prevent access to gaming services for a selected period. Contact customer support from your registered account and clearly request self-exclusion.

What happens after a request

• The account will be restricted from eligible gaming activity as soon as the request is processed.
• Identity or account checks may be required to prevent unauthorised requests.
• An active exclusion will not normally be reversed before the selected period ends.
• Any remaining balance will be handled under the platform terms and applicable verification requirements.

Next steps

Remove saved login details and promotional notifications, and consider blocking tools or professional support available in your location. If you are in immediate danger or crisis, contact local emergency or health services.